Identification Requirements
Guests will be asked to show photo identification at the gate and upon check-in at the visitor lobby. Those who have RSVP’d in advance will need to show their ticket at the registration desk.
USAA Campus Directions and Parking
Please use Gate 4 – located off of IH-10 Frontage Road between Huebner and Wurzbach Roads. For GPS Purposes please use 10750 McDermott Freeway, San Antonio, Texas, 78240, and proceed past the USAA Bank on the frontage road to Gate #4.
Once guests enter Gate #4, there will be special event signs to Member parking. Guests may park in visitor lot #1 or visitor lot #2.
Courtesy shuttles will be available in both lots to take Members to and from the lobby area.
The USAA campus is non-smoking and compliant with the American Disabilities Act (ADA).
A map of the USAA campus is below for reference.
Overall Event Schedule
  • 8:00 a.m. - 9:00 a.m. – Annual Members’ Meeting Reception (Eagle Hall)
  • 9:00 a.m. – ~9:30 a.m. – Annual Members’ Meeting (Auditorium)
  • 9:30 a.m. –10:00 a.m. – Members spend time in Expo Area (B/C Courtyard)
  • 10:00 a.m. – 10:30 a.m. – Q&A with CEO & Chairman (C/D Courtyard)
  • 10:30 a.m. – 12:00 p.m. – Line of Business Chat & Q&A (C Café Dining Room)
  • 9:30 a.m. – 12:00 p.m. – Eagle One on Display (Lobby Drive)
Reception Information
A continental breakfast will be provided from 8:00-9:00a.m. in Eagle Hall and will be open to all guests.  Coffee, beverages and snacks will also be provided in C Café Dining Room until 12:00 p.m.
Business Casual.
IH 10 General McDermott Freeway